FAQs
Frequently Asked Questions
Potts Point Hotel
We really are quite casual here folks, just a few rules please: No feather boas, no veils, no dress ups and limited table decorations. Please keep it tasteful!
Level One, Boogie Mountain & Sweethearts Rooftop
Dress to impress, smart casual attire is recommended. T-shirts are permitted as long as they are of an acceptable standard of presentation and contain no offensive logos. If you have any questions in regards to the dress code please give us a call.
All function bookings incur an 8% gratuity, of the function total for the staff working the function. Any exclusive hire will incur a security fee of $50 per guard per 100 people (or part thereof) per hour.
Potts Point Hotel, Level One, Boogie Mountain & Sweethearts
Our venue is a non BYO venue, we have a fully licensed bar with an extensive drinks selection.
Please let our staff in venue know that it is your birthday, we will always make your visit extra special. You are more than welcome to bring a birthday cake, we do not charge for bringing your own cake.
Kings Cross Car Park – Elizabeth Bay Road.
We accept all major credit cards or cash across our venues. A surcharge fee of 1% applies for all card payments.
A bar tab can be started with a credit card and a valid driver’s license or passport.
Potts Point Hotel
We are dog friendly here at Potts Point Hotel, you are welcome to have your dog sit with you in our outside area. Dogs must be on a lead at all times. Please respect the other patrons around you and remove your pet should it become disruptive.
Level One, Boogie Mountain & Sweethearts
Unfortunately we do not allow pets at Level One, Boogie Mountain & Sweethearts.
Potts Point Hotel, Level One, Boogie Mountain & Sweethearts
We have full disabled access at Potts Point Hotel with lift access to Level One, Boogie Mountain and Sweethearts. Please inform management and they will arrange access to the venue.
Our hours are subject to change throughout the year, so we highly recommend visiting our Contact us page to review our current operating hours for each venue.
Potts Point Hotel
Monday – Sunday 10am – 4am
Level One
Monday to Sunday 6pm – 12am
Boogie Mountain
Varies depending on shows and event start and finish times.
Sweethearts
Closed Monday – Wednesday. Thursday and Friday 5pm – 12am. Saturday 12pm – 12am. Sunday 2pm – 12am.
Yes, we cater for dietary requirements. Please advise your waiter on the day.
Loading dock located on Earl Place, Kings Cross.
Functions, Potts Point Hotel, Level One & Sweethearts
All patrons must be over the age of 18 to enter the venue unless accompanied and supervised by a responsible adult (parent or guardian)
If you have left something in our venue please contact the venue directly on (02) 9368 7333
Potts Point Hotel & Sweethearts
Gift vouchers are now available. Please email events@pottspointhotel.com.au to request one.
Potts Point Hotel
The Potts Point Hotel is a non smoking venue, patrons are asked to vacate the venue if they wish to smoke.
Sweethearts
Sweethearts Rooftop has a small area for smoking, within this area no food can be consumed.